With the rapidly evolving coronavirus (COVID-19) situation, we at HB Media Solutions are continuing to monitor developments and the guidance of public health authorities, including the Centers for Disease Control (CDC) and the World Health Organization (WHO).
In light of recent developments, we wanted to provide you with an update on our efforts to continue to provide for your media transfer needs.
We have provided guidance to our team members on hand-washing protocols, the importance of staying at home if they are ill, and enhanced cleaning of high-touch areas at our properties to the reduce the risk of transmission of the virus.
We will make every effort to keep our equipment and facility operating as usual, to the extent possible while safeguarding the health and wellbeing of our employees and customers as we comply with the directives of national, state, and local authorities.
We’ve asked our team members to refrain from shaking hands and to maintain the recommended six-foot distance from others.
It may become necessary for us to reduce access or office hours, limit the number of customers allowed on premises at any given time, to deal with the potential impacts of the coronavirus outbreak, including deep cleanings or disinfection services.
We will respect the privacy of anyone affected by the coronavirus and will not discriminate based on nationality, race, geographic origin, or medical condition.
What can you do?
When sending us your tapes or other media, you don’t have to go to the post office. You can simply hand your package to the mail carrier that delivers your mail, and avoid all human interaction.
If you have any questions or concerns, please call us or chat with us on our website. We are here to help and assist you.
Thank you for being our customer. We look forward to continuing to meet your transfer needs.